PALMA de MALLORCA – Hotelbeds Group, the business-to-business provider of services to the travel industry globally, has announced that CARNECT – the business-to-business car rental distribution specialist platform – has achieved 200% growth in the Total Transaction Value (TTV) of sales through its platform over the last three years.
Additionally, CARNECT is able to confirm that it has now reached agreements with over 70 additional online travel agencies (OTAS), tour operators and ancillary revenue management platforms over the last 12 months only. This takes the total number to over 200 partners connected to CARNECT/s 500-plus car rental partners, including market leaders such as Avis, Europcar, Hertz, Alamo, and Enterprise that offer geographical coverage in over 170 countries.
Chris Leonard, Managing Director of CARNECT: “Our growth continues to accelerate through both commissionable and wholesaler models that we offer to our partners, a direct result of developing innovative and tailored solutions that not only focus on car rental ancillary revenues for our partners but also increase customer satisfaction.
“This focus on customer satisfaction has been supported by initiatives around increased product display transparency, supplier sourced inclusive product and excellent account management and customer service. We believe this commitment to customer satisfaction is often overlooked in the car rental industry, but that it is critical for both our online and travel agency partners to maximize customer retention and lifetime value.”
Cina Bahri, Global Business Development Director of CARNECT continues: “It gives me great pleasure to confirm that over the last 12 months we have strongly increased our business development by signing over 70 new agreements with major players within the industry across the globe – and that our sales have trebled over the last three years.
“This has been achieved through focusing solely on the B2B sector and via our commitment to providing our clients with the best possible tailor-made product and technology solutions to help them grow their car rental businesses. Our recognition as a highly reliable car rental distribution partner shows the strong mutual trust and reliability we have established with our existing and new clients. This has driven our successful entry into further markets, including the US, Asia-Pacific, and this year the Middle East & North Africa.
“In recent years having the right technology has become one of the biggest challenges for our car rental and travel seller partners. With our own in-house technology, which is highly recognized within the industry for its impressive credentials and ceaseless commitment to innovation, we have been able to further differentiate our offering through API, widget and mobile solutions that our partners need to drive both revenue and margins.
“Currently we have many exciting partnerships in the pipeline and ambitious plans for growth that I look forward to announcing soon.”